Had a problem with tire sensor it took way to long to find!

My car was not ready even though I was told it was ready. Had to come back next day and cost me $200 more to complete the repair.

Somehow there was a mixup on the appointment date. The service rep took care of it and squeezed me in. The service is always great.

Great experience overall!!

Excellent service!

I was on my way from MS to Durham, North Carolina and my truck broke down. I went to several shops and nobody could work on it until next week. I went to your service department and told them my situation and they got me in that day and got me back on the road. They told me it was going to take all day and offered to take me anywhere I needed to go and offered to take me somewhere to get something to eat more than just once or twice. It meant a lot to me just to get my truck in and have it worked on that day but they didn’t have to keep checking on me to make sure I didn’t need anything. That really says a lot about them. I really appreciate the help and how they went out of their way to make sure I didn’t need anything else.

I love their services. They really take good care of their customers. I will not let anyone else work on my car.

AC felt nice in the Show Room during our New 2023 Traverse purchase experience. 🦅 🇺🇸 🦅

Tim Spicey was very patient with me and always very helpful.

I came into have an oil change completed for my 2017 Chevrolet Corvette Grand Sport. I have always had my oil changed at this dealership. When the service was completed I was told the amount due was $314. Wow! I expressed my concern with the service advisor, Maddie Eldridge, as that amount was a lot more than the last time. All she said was "prices have increased". I paid the amount and left. After thinking on this for a while I decide to contact other area Chevrolet dealers to compare. The two I contacted had prices at $190 and $200. A full $114 cheaper. I called Gastonia Chevrolet about this and the service manager, who was very friendly, informed me that I was overcharged for the oil, and he would be refunding me $75 in the form of a check. That was good news. But the thing is this - if I would have never called those other dealers, and called your dealership back - you would have gotten away with the extra amount. Not sure I can trust this dealership with my service needs in the future.