My sales representative replied to me promptly, helped me secure a car quickly and guided the sale to close with honesty, fairness and professionalism.

Always have a great experience.. even when then tech has to give me the bad news

AWESOME

Ryan and team are friendly courteous and his team really knows customer service. From the front desk to drivers def coming back for all my car needs

Great customer service and overall great service!!

Poor experience from the start. Only reason I went to Gastonia is because the vehicle I wanted was in transit to the dealer. After I laid down the deposit it was difficult to reach the right person to discuss the next steps and they seemed annoyed every time I called. Then the vehicle arrived but with no floor mats and no dark essentials package. They told me they would follow up, and they didnt. They are not responding to my texts. Also, I repeatedly asked the dealership to not install Gastonia decals on the truck. They did. Overall worst truck experience I've had and I've been buying trucks for over 25 years. They need to correct the situation and complete my truck. It is not complete at this time and I am not a satisfied customer. Also, they need to start returning my calls and texts and provide answers.

Good

Friendly knowledgeable people

They were very helpful and I was completely comfortable I am looking forward to them being my Dealer of choice.

Philip was very professional and committed to helping me get a deal I could work with. He called me afterwards to see if I had any questions or needed anything. Everyone we dealt with was very helpful. I’ll get my next vehicle from Gaston Chevrolet.